Common questions
Can I come and view a car?
Yes — always. Message or call us to arrange a time and we'll have it ready. [ADDRESS]
Can I take it for a test drive?
[OWNER TO CONFIRM — e.g. "Yes, with a valid licence and insurance in place. Ask us when you arrange your viewing."]
How do I reserve a car?
Message or call us and we'll hold it for you with a deposit of [DEPOSIT AMOUNT]. The deposit comes off the final price.
How can I pay?
[PAYMENT METHODS — e.g. bank transfer or cash]. We'll walk you through it when you're ready.
Do you offer finance?
[OWNER: "Not yet — we're working on it" OR describe once available.]
Do you take part-exchange?
Yes — tell us about your car and we'll give you a fair, up-to-date market value, with no obligation. See our part exchange page for how it works.
What if something goes wrong after I buy?
Your statutory rights under the Consumer Rights Act 2015 apply to every sale. [WARRANTY TERMS — e.g. "and every car comes with a X-month warranty for extra peace of mind."] Get in touch and we'll put it right.
Do you deliver?
[OWNER TO CONFIRM — e.g. "We can arrange delivery within [DELIVERY RADIUS]; ask us for a quote."]
What's the 'honest weak points' report?
It's a plain-English rundown of the known things to be aware of for that model — common wear points, sensible servicing, what owners typically watch for. It's not a list of faults with that specific car; it's us making sure you buy with your eyes open.
Why is there so much detail on your listings?
Because we'd rather over-tell than hide anything. The full MOT history, the work we've done and the model's weak points are all there so you can decide with confidence.
Honesty, in writing
Every car we sell comes with an honest weak-points report — the known things to keep an eye on for that model, written in plain English. Not scare stories, and not faults we're confessing to — just the real-world stuff a good owner should know, so there are no surprises down the road. It's the report we'd want if we were buying.